BusRelay Privacy Policy
Effective Date: August 9, 2026
BusRelay respects the privacy of parents, guardians, school personnel, and other users of our transportation notification service. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
BusRelay may collect information that you voluntarily provide when registering for transportation alerts, including your name, email address, mobile phone number, school district, school, bus number, transportation-related information, and communication preferences.
How We Use Your Information
We use this information to provide school transportation notifications and related services. These notifications may include bus delays, route changes, schedule changes, cancellations, emergency transportation notices, and other transportation-related updates.
SMS Communications
If you opt in to receive SMS notifications, BusRelay may send transportation alerts to the mobile phone number you provide. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.
SMS consent is voluntary and is not a condition of purchasing any product or service.
Sharing of Information
BusRelay does not sell or rent personal information. We may use service providers to operate our website and deliver communications, but information is shared only as necessary to provide the BusRelay service.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information when required by law or when reasonably necessary to protect the safety, rights, or security of BusRelay, its users, or others.
Data Security
BusRelay takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Your Choices
You may stop receiving SMS notifications by replying STOP to a BusRelay text message. You may also request that your subscriber information be updated or removed.
Children’s Information
BusRelay is intended for use by parents, guardians, and authorized school personnel. The registration service is not intended for children to submit personal information directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Questions about this Privacy Policy or BusRelay’s privacy practices may be submitted through the contact information provided on the BusRelay website.